Introduction

Hey there. Thanks for stopping by Hook Creative LLC (doing business as Hook Creative — or just “Hook”). We’re glad you’re here. We take privacy seriously — not just because the lawyers say so, but because trust is a big deal to us.

This privacy notice explains how we collect, use, and protect your information when you visit our website — https://hookcreative.co — or use any of our related services (collectively, the “Services”). If you ever have questions or concerns about what’s in here, just reach out to hello@hookcreative.co.

If you don’t agree with something in this policy, that’s okay — but please stop using our Services. We only want visitors who feel comfortable with how we handle their info.

1. Information We Collect

Information you give us directly.
When you fill out a form, contact us, subscribe to something, or otherwise get in touch, we collect the information you share — like your name, email, phone number, company, and whatever message you send our way.

Information we collect automatically.
When you visit our site, some info comes with the territory: your IP address, browser type, device, operating system, and general usage data (like what pages you view and when). We use this data to keep things secure, improve our site, and understand how people use it.

Cookies & tracking tech.
Yep, we use cookies — little digital crumbs that help us remember preferences and analyze how our site performs. You can control or block cookies through your browser settings, but doing so may limit some functionality.

Information from other sources.
Sometimes we get basic business contact info from partners or publicly available databases to keep our records up to date or send relevant info to people who’ve shown interest in what we do.

2. How We Use Your Information

We use your info to:

• Respond to inquiries or requests.

• Improve our site and services.

• Send updates, resources, or marketing messages (when you’ve opted in).

• Protect our website from misuse or fraud.

• Comply with legal obligations if needed.

We won’t sell your data. Ever. That’s not how we do business.

3. Sharing Your Information

We only share your info when it’s necessary — like with trusted partners who help us operate our site, process analytics, or send emails. These partners agree to keep your info safe and confidential.

We may also share data if required by law, or if it’s necessary to protect our rights or prevent harm.

If Hook ever merges or gets acquired (wild, right?), your information may transfer as part of that process — but you’ll still be covered by this or an updated privacy policy.

4. Data Storage & Retention

We keep your information only as long as needed — generally no more than a year unless a longer period is legally required or necessary for ongoing work. After that, we delete or anonymize it.

5. Keeping Your Information Safe

We use reasonable technical and organizational measures to protect your data. No system is perfect, but we stay current on best practices and take security seriously.

That said, no online transmission is 100% secure. Use our site at your own risk and only in secure environments.

6. Minors

Hook Creative is for grown-ups. We don’t knowingly collect data from anyone under 18. If we ever find out we did, we’ll delete it immediately. Parents — if your kid’s been on our site, let us know at hello@hookcreative.co.

7. Your Rights

You can ask to see, update, or delete your personal information anytime. Just shoot us an email at hello@hookcreative.co and we’ll take care of it.

You can also unsubscribe from any marketing emails with a single click. No hard feelings.

8. Do-Not-Track

Most browsers offer a Do-Not-Track (DNT) setting. There’s no universal standard for it yet, so our site doesn’t currently respond to those signals. If that changes, we’ll update this section.

9. California Privacy Rights

If you live in California, you’ve got special rights under state law (thanks, CCPA). You can request info about what we collect and how we use it — and ask us to delete your data. Just email us at hello@hookcreative.co.

10. Changes to this Policy

We might update this privacy policy occasionally to stay current with laws or how we operate. When we do, we’ll post the new version here with a revised date. If the changes are big, we’ll make it obvious.

11. Contact

Questions? Concerns? Need to exercise a right or just want to chat about data?
Email hello@hookcreative.co.

Mailing Address:
Hook Creative LLC
438 W McDaniel Street
Springfield, MO 65806